Health Tech

About HT

Cloud 10 Healthcare Solutions is one of the premier medical transcription and billing companies in India that provides complete Medical Transcription, medical billing and coding services. Cloud 10 is a pioneer in the Health care BPO field and is also a certified medical billing company for quality management. Cloud 10 provides end-to-end Healthcare solutions to the provider including medical billing services including but not limited to healthcare revenue cycle management, accounts receivable management, medical coding outsourcing, physician credentialing, indexing medical records, insurance eligibility verification and medical billing data conversion.

Cloud 10 serves medical billing companies and physicians in the United States while helping them reduce the operational and administrative costs without having to compromise with the quality of the deliverables. Backed by extensive domain expertise, latest technology and robust compliance norms, we offer 24x7 offshore services enabling our clients to focus on their practice and transform into high performance business.

SPECIALITIES THAT WE EXPERTISE IN MEDICAL TRANSCRIPTION SERVICES:

  • Radiology 
  • Cardiology 
  • Gynecology 
  • Psychology 
  • Neurology 
  • Dermatology 
  • Orthopedic 
  • Hand and Plastic surgery
  • Urology
  • Oncology 
  • ENT
  • Pediatric
  • Gastrology
  • Internal Medicine
  • Infectious Diseases
  • Hematology
  • Geriatric medicine
  • Endocrinology
  • Family practice
  • Emergency medicine
  • Internal Medicine
  • Neonatology
  • Nephrology
  • Obstetrics and Gynecology
  • Ophthalmology
  • Otorhinolaryngology
  • Physical Medicine and Rehabilitation
  • Plastic Surgery
  • Podiatric Medicine

Medical Transcription

Cloud 10 Healthcare solutions is a state-of-the-art, HIPAA Compliant, Medical Transcription services company that is constantly re-engineering the transcription process in order to take full advantage of the latest advances in information technology, networking, data security, application interfacing, reporting and digital sound technology. Combining these technologies with competent transcription skills allows us to provide cost effective solutions to meet your transcription needs.

Our highly process oriented business model has enabled us to provide high quality of service to very large and small clients. We have the tailor made system in place to suite the clients include, major hospitals, mid-sized medical practices and single physician offices with varying needs that we successfully fulfill on a daily basis. We offer clients a set of core competencies, which are invaluable to health institutions large and small. Led by a management team of physicians and other healthcare professionals we understand the transcription needs and problems of medical institutions, and constantly strive towards excelling their expectations. We have one hundred percent commitment for all our clients to ensure their satisfaction, and we can never become a company that is too big to listen.

Our staff and personnel includes highly qualified and experienced transcriptionists, QA and software professionals along with other technical members. We offer 24/7 technical support to answer solve queries and concerns.

Salient features of Cloud 10 transcription include:
  • Timely, cost effective and quality transcriptions
  • Guaranteed 12-15 hour turnaround time with 2 to 4 hours STAT capability
  • Very competitive pricing to ensure tremendous cost savings for all our clients
  • 24/7 availability to the client office, facilities/ hospitals to ensure hassle free day to day affairs.
  • Rich reporting capability related to service billing, HL7 specific, transcription status and QA amongst others
  • Vast network of skilled medical transcriptionists who work on a round the clock basis
  • Effective documentation, resulting in improved reimbursement
  • Strong focus on Quality Assurance with QA being integral part of our transcription delivery process
  • Support available for web or desktop based EMR/EHR/PM systems. We upload / type files directly into your system at no extra cost.
We offer the following types of Reports:
  • History & Physical ER Reports
  • Patient Progress Report.
  • Surgical Procedures
  • Consultations
  • Operative Reports
  • Discharge Summaries
  • General Correspondence
  • Independent Medical Evaluations Chart Notes
  • Psychological Reports Peer Reviews
  • Radiology Reports
  • Procedure Notes
  • EKG reports

Medical Billing

A medical billing company should increase your reimbursements. In fact, a medical billing service should be more efficient and effective at medical billing then your own office. A medical billing company should let you and your personnel focus on practicing medicine. Whether you have private or faculty practice or you are a primary care physician or a specialty practice; like surgery, cardiology, dermatology, or orthopedics, etc., our service can make your practice more profitable.

According to industry experts a claims adjustment rate of between 20% and 35% is considered good and acceptable. Our Billing executives/personnel have an average of eight years in medical billing. Their knowledge, ability, and dedicated follow-up is why our adjustment rate is consistently lower, as low as 10% with Medicare. We achieve A/R rates for our practices that are higher than the industry average. A medical billing company should help reduce your expenses; our clients reduce their back office expenses

We offer a complete business solution to your medical billing and practice management needs, and. Finally, our fees are below the national average; Just ask us for a quote. Our goal is simply to provide the highest return on your claims, without sacrificing service or patient support, at a competitive price.

Medical Billing Services
Our goal is to provide the highest return on your claims without sacrificing service or patient support. We successfully convert medical services into cash reimbursements by providing a full range of medical billing services including:
  • Generating and accelerating individual claims which are professionally prepared, accurately coded and electronically submitted.
  • Creation and mailing of patient statements
  • Prompt posting of payments
  • Collection and analysis of patient information
  • Persistent follow-up on all claims
  • Courteous but effective collection of outstanding receivables
  • Patient billing questions answered efficiently
  • Customized monthly statistical reports and spread sheets tracking business activity and productivity
  • Analysis and recommendations for fee structuring

Key Benefits:


No Recorded Voice prompts
All calls are answered personally. Does anyone want to go through the labyrinth of touchtone choices, only to be left on hold, disconnected, or worse, left with an unresolved billing inquiry. We never use electronic voice prompts during regular business hours. When a patient calls they speak directly with an account representative. Questions are answered courteously, and all efforts are made to expedite a settlement. Patient privacy and support are never compromised.

Electronic Claims Submissions: Cloud 10 daily submits your claims electronically to Medicare, Medicaid, BCBS and all commercial carriers. Once we receive your data, our account representative checks for errors, makes corrections if necessary, and submits the claims.

Claims Follow-up
We aggressively follow-up on all claims. In addition to your individual account executive that deals with carriers and patients, Cloud 10 has follow-up specialists that assist in calling patients to deal with outstanding balances. We know that we dont get paid unless you get paid.

HIPAA Compliant
We comply with HIPAA privacy and security regulations.

Billing services:
We offer the entire spectrum of Professional Revenue Cycle Management Solutions covering the following areas:
  • Provider credentialing services by credentialing experts
  • Medical Transcription Services along with the option to upload these Records into an EMR application if available.
  • Medical Coding by AAPC(American Association of Professional Coding ) certified coding experts
  • Patient Demographics-Demo Entry & Quality Audit Eligibility Verification & Authorization services
  • Charge entry
  • Electronic / Paper Claims Filing
  • Fixing of EDI Claim Edits and re-filing claims
  • Cash and Rejection Posting
  • Accounts Receivable & Self Pay patient Follow-up
  • Denial Management & Level of Appeals
  • Daily, Weekly & Monthly Client Reports
  • Quality Audit by Six Sigma Certified Analysts
  • Regular updates from CMS & other insurances and cascading the info to clients
  • Daily expected co-pay collection report
  • Global Period follow up reports & entry the details into EMR
  • Ability to have patient reminders done on a daily basis:
  • Patient Old dues
  • Patient calling to remind them about the appointments


Billing Software expertise:
  • Misys PM 
  • Misys Tiger 
  • Misys Query 
  • Medtopia
  • Medisoft
  • Medtron
  • Raintree
  • McKesson
  • Allscripts
  • Cerner
  • Epic
  • GECentricities
  • Eclipsys 
  • Pacware
  • Medical Manager
  • Ultra
  • Medisense
  • Denticon
  • Ntierprise
  • Dentrix
  • ClearPractice
  • e-Clinical Works

Medical Coding

Cloud 10 offers Medical Coding services that can be customized for any type of medical facility. You may require reducing your coding backlog, or you may need a full-time medical coding service. There are many types of organizations that need coding services, including hospitals, multi-specialty clinics, or billing companies. Whoever you are and whatever you need, Cloud 10 Services can help.

Our Coders:
Our coders have undergone AAPC (American Association of Professional Coders) training. They are well updated with the latest changes in CPT /HCPCS and ICD-9, and 10 codes and use latest coding books and also have access to online medical coding software.

Specialities

Medical Transcription, Medical Billing and Coding Specialities
We have a large team of professionals who have the required skill set and expertise to deliver the best quality services.

Our team has in-depth knowledge and expertise in the following specialties:

  • Immunology
  • Ambulance Transport
  • Anesthesia
  • Breast Surgery
  • Cardiology
  • Cardiovascular Surgery
  • Chiropractor
  • colorectal Surgery
  • Dental
  • Dermatology
  • ME(Durable Medical Eequipment)
  • Emergency Room
  • ENT Surgery
  • Family Practice
  • Gastroenterology
  • General Practice
  • General Surgery
  • Geriatric Care
  • Hand Surgery
  • Hospitalist Services
  • Medical Imaging
  • Internal Medicine
  • Nephrology
  • Neuro Surgery
  • OB/ GYN
  • Ophthalmology
  • Optometry
  • Orthopedic Surgery
  • Orthopedics
  • Otolaryngology (ENT)
  • Pain Management
  • Pediatrics
  • Pediatric Home Health
  • Pediatric Plastic Surgery
  • Pediatrics Cardiology
  • Plastic Surgery
  • Podiatry
  • Primary Care
  • Psychiatry
  • Pulmonary/ Critical Care Medicine
  • Radiology
  • Radiation Oncology
  • Rehabilitation
  • Rheumatology
  • Spine Surgery
  • Urgent Care
  • Vascular surgery

Collections

Collections Prioritization:
Improve collection efforts and increase your accounts receivable by identifying accounts with the highest payment potential, analyzing industry trends and testing new strategies.Cloud10Tech’s advanced scoring and segmentation tools arm you with complete portfolio intelligence, while our ongoing portfolio monitoring helps boost debt recovery.

Stop worrying about the money you are owed. Our debt recovery team is ready to start working your cases today so you can get paid.

If you are in need of getting your collections, then you have come to the right place.

We help all kinds of companies collect the money they are owed. Here are just of few of the everyday situations where we can help:

  • Small organizations with huge or even a single uncollected invoice that needs to be paid.
  • Medical Services providers who routinely deal with slow pay or no pay patients with balances after insurance.
  • Professional Service Providers who need to collect the money and preserve the relationship.
  • Builders, Contractors and Roofers unable to collect for a job or court ordered judgment.
  • Property Owners looking for former tenants to recover money for damages to property and unpaid rent.
  • Financial Organizations seeking restitution on secured or unsecured debts.
  • Municipal Governments, and Utilities with hundreds, thousands, and even millions of dollars in open invoices that are more than 30, 60, or even 90+ days overdue.

“Best of all, there are zero setup costs or upfront fees for our collection services. As a contingency collection agency you only pay a percentage of what our professional debt collectors actually collect!”

Professional Due Collectors with Industry Experience:
Unlike traditional collection agencies, our dealing to debt recovery is rooted in professional standards and ethical conduct. We steer clear of the hard-ball tactic and questionable conduct commonly used by other debt collection agencies. At Cloud10Tech, we believe that a professional, empathetic approach to resolving debt is the key to maximizing collections revenue while preserving as many customer relationships as possible.

No Risk possibility Collections:
We invite you to put our professional collection agents to the test with our No Risk, Contingency Debt Collection program. It’s risk-free because you only pay a predetermined “success fee” as a percentage of the amount we collect. Now is the time to free your staff from collection duties and put our debt recovery experts to the test.

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